FAQ

MILITARY DISCOUNTS 

All items sold on Frilly Simple are automatically priced below MSRP.

DO YOU SERVE ONLY THE MILITARY COMMUNITY

Seasonal fashions are released in the following order:

1) Pop up shoppes, TDY hosts, attendees and invitees
2) Announced and offered to the out of network military community
3) Friends and family

FRIENDS AND FAMILY EVENT

Frilly Simple will hold a seasonal event that will give friends and family the opportunity to shop online. During these designated days you are welcome to disclose the frillysimple.com password to your loved ones. Your friends and family will find updated information regarding these events on the Frilly Simple business page on Facebook.

ONLINE ORDER STATUS

Emails will continually be sent out along the ordering/shipping process to keep you updated with your most recent order information.

CHANGING OR CANCELING AN ONLINE ORDER

Please contact us via email at frillysimple@gmail.com within three hours of placing an order to ensure your change is made!

INTERNATIONAL ORDERS

APO and FPO are the only "international" services offered at this time via USPS Priority Mail which is tracked and insured.

RETURNS

If at any time you're not happy with any product purchased at frillysimple.com, please contact us at frillysimple@gmail.com for a refund, credit or exchange.

-Within 60 days of your original purchase, we'll provide a full refund to the original form of payment.

-After 60 days from your original purchase, we'll provide store credit at frillysimple.com. 

Please contact us regarding return inquiries to frillysimple@gmail.com with name and electronic purchase receipt information.

OUT OF STOCK ITEMS

We are a small company so our inventory is very limited. We strive to provide customers with fresh new products, so once a product is sold out it is rarely reordered.

SIZE CHART

Frilly simple selects clothing from a variety of contemporary misses designers. 

US Misses Sizes

 

 S 2-4

 M 5-8

L 9-12

BUST

32"-35"

36"-37"

38"-39"

WAIST

26"-27"

28"-29"

30"-31"

HIPS

35"-36"

37"-38"

39"-40"

 

HOW TO ORDER

You may place your orders anytime online 24 hours a day. If you have any questions, please contact us at frillysimple@gmail.com or on the Facebook webpage

GIFT CARDS

Gift cards may be redeemed at TDYs and online at frillysimple.com. 

PAYMENT METHODS ACCEPTED

We accept the following payment methods: Visa, MasterCard, American Express, Discover, and PayPal. We also accept gift cards.

SALES TAX

The Federal Government requires that we collect tax for items where Frilly Simple maintains its physical presence which is currently Okinawa, Japan.

JEWELRY

The jewelry we sell is popularly known as "costume" or "fashion" jewelry. Items are metal based and have a protective coating. It is not sterling silver or gold.